Frequently Asked Questions

Setup takes three steps: install the Huntigo Chrome extension and sign in, then capture and tag member requests as you approve or decline them, and finally sync your leads to Google Sheets or supported CRMs and follow-ups by tag.

Create your Huntigo account, choose a plan, install the Chrome extension and select the Facebook groups you administer. From then on, new member requests can be captured straight from your group.

Yes. Huntigo works through the Huntigo Chrome extension, which you install in your browser and connect to your Huntigo account. You also need to be an admin or moderator of the Facebook groups you want to capture leads from.

Yes. Huntigo is designed to fit into the moderation you already do: approve or decline member requests as usual and Huntigo captures and organizes the data in the same click. If you get stuck, support is available via Zoom and email on every plan.

Capture Facebook group member requests and membership-question answers, approve or decline members, organize leads with color-coded tags, sync leads to Google Sheets, push them to supported CRMs and email tools, and manage follow-ups with custom message templates and bulk messaging.

Every person who requests to join your group becomes a lead, saved with their available profile info and the answers they gave to your membership questions, such as emails, phone numbers or goals. You can then search and filter leads by name, tag, group, date or answer.

Yes. Create custom, color-coded tags and apply them as you capture, automatically or manually, so every prospect lands in the right bucket. The number of tags depends on your plan: 5 on Starter, 10 on Premium and 40 on Business.

Yes. Captured leads are kept in your Huntigo account with their tags and answers, and you can sync them to Google Sheets in real time or send them to a supported CRM so you always have a copy where your team works.

Yes. You can combine approve and decline moderation with tagging, Google Sheets sync, connections to up to 5 CRM tools, and campaigns targeted by tag, so you can set Huntigo up around the way your team already follows up.

Huntigo offers three plans: Starter ($19/ month or $89/ year, up to 2 Facebook groups and 5 tags), Premium ($29/ month or $119/ year, up to 5 Facebook groups and 10 tags), Business ($49/ month or $199/ year, up to 20 Facebook groups and 40 tags). Every plan includes all Huntigo features, unlimited member approvals, 5 CRM integrations, unlimited message templates, bulk messaging, Google Sheets sync and support via Zoom and email.

Huntigo is offered through the paid plans listed on the pricing page. New customers can use code WELCOME50 to get 50% off their first payment. For any questions about trial availability, please contact our support team.

Yes. You can upgrade or change your plan anytime from the billing settings in your Huntigo account.

Choose monthly or yearly billing. Monthly plans are billed every month, and yearly plans are billed once per year at a lower overall price, with the same features and limits. Subscriptions are managed securely through the checkout in your Huntigo account.

Choose your plan and billing cycle, then enter WELCOME50 in the coupon field at checkout. You can copy the code directly from the pricing page.

The 50% discount applies to your first payment on any plan, monthly or yearly. Payments after that are charged at the regular plan price.

Log in to your Huntigo account to manage your groups, tags, integrations and billing settings. If you need help with something specific, our support team can walk you through it.

Subscriptions are handled through a secure checkout, and you stay in control of the data you capture. Our privacy policy explains what information we collect and how it is used. You are responsible for keeping your account credentials secure.

Reach out to our customer support team with a short description of the issue, whether it relates to your account, the Chrome extension, syncing or billing, and we will help you resolve it.

Use the contact form on our website or email us at support@huntigo.net. Support is available via Zoom and email on every plan.